The practice.
Practice
Every engagement is small, senior-led, and directly delivered. A hard ceiling on how much work we take on in a year.
AI work spans two distinct registers. We design and build AI enrichment, scoring, and automation inside CRMs and operational platforms, where the system needs to be trustworthy as well as clever. We also help engineering organisations change how they build software in the agent era, moving teams from writing code to orchestrating agents.
The work pairs large-language models with real business logic: governance, retries, cost controls, audit trails. The system needs to be trustworthy as well as clever.
Helping engineering organisations move from writing code to orchestrating agents. Spec-driven delivery design, cultural transition for teams used to traditional implementation, evaluation of the agent tooling landscape, and the measurement that proves the new model is moving the needle.
Independent technical investigation of suspected unauthorised access, data exfiltration risk, and integration-layer exposure. Deliverables written for two audiences simultaneously: commercial (for decision-making) and legal (for defensibility).
Cross-system workflow, bidirectional binary and attachment sync, API design, and version-controlled automation. Workflows that survive real-world failure modes: missing fields, credential changes, rate limits, silent schema drift.
Our own product work, currently PicoPouch. Strategy, architecture, build, iteration: the same arc we walk through for clients, run on a product we own. The discipline keeps our advice on client product work grounded in what actually happens: pricing decisions, release cadence, the long quiet middle between launch and traction, the things that do not appear in case studies.
Live and ongoing
PicoPouch.
A zero-knowledge operating system for life admin.
PicoPouch is an encrypted vault for households and small businesses. It brings credentials, documents, and life-admin records into one organised system that the right people can access when it matters. Built so the server never sees the plaintext data it holds.
In active development with a design partner
LumioLayer.
The intelligence layer that makes any CRM proactive.
LumioLayer is a CRM-agnostic intelligence platform. It reads from your existing CRM, enriches every opportunity, account, lead, and contact with AI-derived scoring and next-best-action recommendations, and surfaces the result inside the tools your sales team already uses. The intelligence layer in its own right, not a feature locked inside someone else's CRM.